Privacy Policy

We reserve the right to revise or update this Privacy Policy at any time, and you should periodically read the Privacy Policy to learn of any revisions or updates. In the case that an update of substantial change is made, we will notify you via email, however for any other changes we will notify you by posting the revised Privacy Policy on our website. Continued usage of our services after any change signifies your agreement and acceptance of the revised Privacy Policy. 

 

Personal Information 

 

We collect two types of information: Personally Identifiable Information (PII) and non-Personal Identifiable Information. We collect this Personal Information about you through three different methods: Information directly provided by you, through the usage of our services, and from third parties. 

 

Information Directly Provided By You

You may provide Personal Information to us directly in numerous ways. For example, when you:

• signup to use the Services

• request certain materials

• communicate with us via email, phone, chat, or otherwise

‍ We collect the following types of Personal Information directly from you. 

• Real name

• Account Username and Password

• Email address 

• Telephone number

• Responses to feedback requests and surveys

• Contents of mail, email, or texts exchanged between StockSurge and its users

Information collected about our users

StockSurge may collect information about you through the use of our service. This is primarily for our analytics and to ensure compliance with all applicable laws and regulations. 

• Geolocation: IP Address and GPS coordinates

• Unit size

• Deposit size

• Time of day a user places a Surge

• Entry size

• Favored stocks 

• Time spent 

• Prediction patterns

Information from Third Parties

If deemed necessary, StockSurge may collect Personally Identifiable Information from our third parties. This information may be combined with the data you have directly provided to us. This information includes:

• SSN

• Drivers license

• Financial Information 

• Birthdate

• Gender

• Postal address

Any Information we receive from third parties is governed by the privacy settings, and policies of the applicable platform. 

 

The way StockSurge uses your Personal Information.

• To maintain and operate our services provided to you

• To Provide customer service and support 

• To Personalize each users experience 

• To alert you to new features and updates within the application

• Ensuring the integrity of our services in accordance with the law including:

  • Billing 

  • Preventing fraudulent use 

  • Unauthorized access 

  • Any other illegal activity

• Sending marketing and advertising content via email or push notification 

• We reserve the right to anonymize, de-identify, or aggregate your information for any legitimate purpose. This anonymous information does not personally identify you.

• Any information we collect from you will be retained as long as necessary to fulfill the purposes outlined in this Privacy Policy. Please note, this is subject to change if the law dictates we hold your information for longer. Furthermore, the data that we collect may be backed up, said backups may be retained for longer periods of time. 

 

Usage of real time location: StockSurge collects real time information about the location of your device. This is in order to uphold our compliance with the laws of different states. Disabling our access to your location will prohibit your ability to access our services.

 

Additional disclosures of Personal Information

StockSurge may disclose your personal information with service providers/third parties who assist us in providing our services to you. The following parties are: 

• Plaid: We use Plaid as a payment processor. Here is Plaid’s privacy policy: https://plaid.com/legal/#consumers

• Finix: We use Finix as a payment processor. Here is Finix’s privacy Policy: https://finix.com/terms-and-policies 

Corporate Restructuring: 

We may share or transfer your Personal Information during the negotiation of any merger, financing, acquisition, or corporate divesture as needed. We also may disclose your personal information about you to our affiliates. 

General Disclosures:

We may disclose your personal information if we believe, in good faith that such information is helpful or reasonably necessary to:

• Comply with the law

• Enforce our terms of service

• Address or detect fraudulent activity  

Data Sales:

We do not sell or share your Personal Information with any unaffiliated entities not described in this Privacy Policy, or without your prior permission. We reserve the right to anonymize, and use said data in any way we choose, which is not considered Personal Information. 

Third Parties: 

Please be aware that StockSurge is not responsible for any privacy practices of other websites or third parties. We cannot make any security guarantees related to those parties. We are not liable for any loss or damage to your data caused by said third parties. You should do your own due diligence and review the policies of those parties, and contact them directly with any questions. 

​

Security and Retention: 

StockSurge is committed to the protection of your data and values your privacy. As a result, we have implemented numerous safeguards, both technical and physical to ensure our commitment to this statement. We undertake industry standard, and reasonable efforts to guard against any unauthorized and improper use of your data. It is also important to note that the protection of your Personal Information relies on you, the user, as well. You are responsible for keeping the following information private: 

• Password

• Email contents relating to the reset of any account information 

• Your email account password

Please understand that no matter the steps taken, online information is not completely secure. We will always do our utmost to ensure the security of your data however any transmission of said data is at your own risk. We are not responsible for any steps taken to circumvent any privacy settings or security contained on our platform. 

Furthermore, we keep your Personal Information strictly as long as necessary to provide you with our services, as well as legal compliance, maintenance of our services and making data driven decisions. 

International Data:

StockSurge Services are only available within the United States, and we store the personal information of our users within the United States. Please note that the United States may have different data protection laws than those of your residence. By using our services outside of the United States you are consenting to the transfer and storage of your data to the United States. 

Use of Services: 

StockSurge Services are not meant to be used by children. No one under the age of 18 is permitted to provide their personal information. We do not knowingly collect or retain personal information provided by minors through our app. If it is brought to our attention that this is the case, we will permanently delete the information from our servers. If a legal guardian of a minor becomes aware of this, please contact us at admin@stocksurgeapp.com. 

California Privacy Laws: 

The rights and descriptions belong to you only if you are a permanent resident of California. 

Shine the Light Law

California's "Shine the Light" law, officially known as the California Civil Code Section 1798.83, provides California residents with specific rights regarding the disclosure of their personal information by businesses. 

 

California "Shine the Light" Law (California Civil Code Section 1798.83)

 

Under California's "Shine the Light" law, California residents have the right to request and obtain information about the personal data a business has shared with third parties for direct marketing purposes within the previous calendar year. This law applies to businesses that have an established business relationship with the consumer and disclose certain categories of personal information to third parties.

 

Consumer Rights under the Shine the Light Law:

 

Right to Request Information

   California residents may request, once per calendar year, a report detailing:

• The categories of personal information shared with third parties for their direct marketing purposes.

• The names and addresses of those third parties.

 

How to Submit a Request

   To make such a request, consumers may contact us in writing, by mail, or via the email address provided below. The request must include sufficient detail to allow us to verify the requestor's identity and respond accurately.

 

Response Timeframe:  

   We will provide the requested information within 30 days of receiving a verifiable request. If we do not share personal information in a way that is subject to the Shine the Light law, we will inform you of this in our response.

 

Exceptions:  

   This law applies only to certain types of businesses and to the sharing of personal information with third parties for direct marketing purposes. If a business does not share personal information in this manner or falls under certain exceptions, the Shine the Light disclosure requirement may not apply.

 

Contact Information for Shine the Light Requests:

If you are a California resident and wish to make a Shine the Light request, please submit your request to the following contact information:

 

• Email: admin@stocksurgeapp.com 

• Mailing Address: 2379 W Silver Palm RD

• Subject Line: "Shine the Light Request – California Resident"

 

Please note that we are required to respond to these requests once per calendar year and only for requests made by California residents.

 

California Privacy Rights for Minor Users

See section “Use Of Services”

‍

California Consumer Privacy Act of 2018 (CCPA) – Consumer Rights

 

Under the California Consumer Privacy Act of 2018 (CCPA), California residents have specific rights regarding their personal information. The CCPA is designed to enhance privacy rights and provide consumers with greater control over how their personal data is collected, used, and shared. The following is a detailed explanation of the rights California residents have under the CCPA:

 

Right to Know What Information is Collected

California residents have the right to request information regarding the specific categories and pieces of personal information a business has collected about them in the past 12 months. Specifically, consumers can request the following:

• Categories of personal information collected.

• Sources from which the personal information is collected.

• The “business or commercial purposes” for collecting or selling personal information

• Categories of third parties with whom the business shares personal information.

• Specific pieces of personal information the business has collected about the consumer.

 

Right to Request Deletion of Personal Information

Consumers have the right to request the deletion of their personal information that a business has collected, subject to certain exceptions. For instance, a business may refuse to delete information if it is required to:

• Complete a transaction for which the information was collected.

• Detect security incidents, protect against malicious activity, or prosecute those responsible.

• Comply with legal obligations.

• Otherwise use the information for lawful, internal purposes that are compatible with the context in which the consumer provided it.

 

Right to Opt-Out of the Sale of Personal Information

California residents have the right to opt out of the sale of their personal information to third parties. Businesses that sell personal information must provide a clear and conspicuous "Do Not Sell My Personal Information" link on their website, allowing consumers to easily opt out of such sales. If a consumer exercises their right to opt-out, the business must honor the request and refrain from selling their personal information.

 

Right to Non-Discrimination

California residents have the right to not face discrimination for exercising their CCPA rights. This means that businesses cannot:

• Deny goods or services.

• Charge different prices or rates.

• Provide a different level or quality of service.

• Suggest that a consumer will receive a different price or level of service because they exercised their privacy rights.

 

However, businesses may offer financial incentives (such as discounts or rewards programs) in exchange for allowing the collection, retention, or sale of personal information, provided that the value of the data is reasonably related to the offer.

 

Right to Correct Inaccurate Information (CPRA Amendment)

Under the California Privacy Rights Act (CPRA), which amends the CCPA and goes into effect in 2023, consumers also have the right to request correction of inaccurate personal information that a business holds about them.

 

How to Exercise Your CCPA Rights

California residents can exercise their rights by submitting a verifiable consumer request. You can make a request for access to, deletion of, or opt-out of the sale of your personal information by:

• Emailing us at: admin@stocksurgeapp.com 

• Mailing your request to: 2379 W Silver Palm RD, Boca Raton, Fl, 33432

  

We will take steps to verify your identity before responding to your request, to ensure the security of your personal information.

 

Response Timeframe

Upon receiving a verifiable request, we will:

- Confirm receipt of the request within 10 business days.

- Respond to requests within 45 calendar days. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period.

 

Authorized Agents

California residents can designate an authorized agent to submit requests on their behalf. The authorized agent must provide proof of their authorization to act on your behalf, and we may also require you to verify your identity directly with us.

 

Categories of Personal Information We Collect and Share

For details on the types of personal information we collect and how we use or share this information, please refer to the section of this Privacy Policy titled "Personal Information"

 

Contact Information

If you have any questions about your CCPA rights or how to exercise them, you can contact us using the following method:

• Email: admin@stocksurgeapp.com

• Mail: 2379 W Silver Palm RD, Boca Raton, Fl, 33432